Privacy Policy
YELLOW HAT FIRE LLC
Updated 04-13-26
1. Introduction:
Yellow Hat Fire LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information obtained from customers, website visitors, and anyone who interacts with our services. By using our website or services, you consent to this Privacy Policy.
2. Categories of Information We Collect:
We may collect the following categories of personal information:
– Identifiers: Name, business name, phone number, email address, billing and service addresses
– Commercial Information: Services purchased, service history
– Professional Information: Business contact details
– Internet Activity: Website usage data, cookies
– Service & Equipment Information: Equipment details, inspection records, compliance data, photos
– Payment Information: Billing details processed through third-party providers
– Communications: Emails, texts, phone calls, and internal service notes
3. How We Collect Information:
We collect information through:
– Service requests and scheduling
– Walk-in or counter transactions
– Website forms and submissions
– Phone, email, and text communications
– Photos of business cards, equipment, or service tags
– Invoices, proposals, and agreements
4. How We Use Information:
We use information to:
– Provide services and schedule inspections
– Maintain compliance records required by fire codes and regulations
– Process payments and send invoices
– Send reminders and follow-ups
– Improve operations and maintain internal records
5. Sharing of Information:
We do not sell or share personal information for marketing purposes, unless otherwise specified.
We may share information with:
– Payment processors
– Software providers (CRM, scheduling, invoicing platforms)
– Subcontractors when necessary to perform services
– Government authorities when required by law
6. Data Security:
We use commercially reasonable measures to protect data, including secure platforms and restricted access. No system is 100% secure.
7. Data Retention:
We retain information as necessary to provide services, maintain records, and comply with legal requirements.
8. Your Rights (California Residents)
You may request access, deletion, or correction of your personal information.
We do not sell personal data.
9. Sensitive Personal Information:
We do not use or disclose sensitive personal information beyond what is necessary to provide our services.
10. Cookies and Tracking:
Our website may use cookies to improve functionality and analyze usage.
You can disable cookies in your browser settings. We do not currently respond to “Do Not Track” signals.
11. Third-Party Service:
We use third-party platforms (CRM, scheduling, invoicing) that have their own privacy policies.
12. Business Transfers:
In the event of a sale, merger, or transfer of business assets, customer information may be transferred as part of the transaction.
13. Children’s Privacy:
Our services are not directed to individuals under the age of 18.
14. Applicability to Other States:
This policy is intended to comply with California law and may also apply to visitors from other U.S. states.
15. Updates to This Policy:
We may update this policy periodically. Updates will be posted with a revised effective date.
16. Contact Information:
Yellow Hat Fire LLC
Email: Info@YellowHatFire.com
Phone: 800-309-3556
Address: 3525 Del Mar Heights Rd #145, San Diego, CA 92130